Frequently Asked Questions
Do you ship internationally?
Yes, the checkout process will automatically adjust for international shipping. But, for a limited time we are offering free shipping on all sunglasses.
When do you ship?
We fulfill and place orders the day we get them. However, sometimes we get a lot of orders and it may take 3-5 days for your product to ship.
Can my sunglasses survive extreme heat or cold?
We don’t recommend using your sunglasses as kindling for a fire. Aside from that, the company is located in the Great White North where we are able to consistently test the sunglasses in a wide variety of climates. We have yet to see sunglasses ruined by weather. However, we recommend keeping your sunglasses in reasonable conditions as a best practice.
Are wood sunglasses durable?
Keep in mind that wood is a different material than metal or plastic and should be treated as such. If you take good care of your Retro Eyewear Sunglasses, your Retro Eyewear Sunglasses will take good care of you.
Where are your sunglasses manufactured?
As a small business, we rely on international manufacturers to make Retro Eyewear Sunglasses a reality. As we grow, we are hopeful to bring manufacturing locally while maintaining high-quality sunglasses at a reasonable price.
What about your return policy?
At Retro Eyewear we stand behind our products. We offer the longest return policy in the business - 45 days. That's 15 more days than most other companies. Just make sure you send us an email and a picture of your sunglasses. You will be required to pay a small shipping fee to get the sunglasses back to us.
How long does shipping take?
All of our products are made to order and that process can take 3-5 days. From there shipping usually takes between 3-4 weeks. If shipping is longer, a disclaimer will be on the product page.